What I do with your data.

What I collect

When you message AskFUTA on WhatsApp, I get your WhatsApp phone number, the name WhatsApp shows on your profile, and the messages you send. That's it. No email, no matric number, no passwords, nothing I didn't directly receive from your chat.

I also log anonymous activity events, message timestamps, response latency, error counts, using a one-way hash of your number. I can't reverse it to identify you. This is what powers the internal dashboard I use to spot bugs and improve replies.

When you react to a bot message (👍 or 👎), I record the reaction. For 👎 specifically, I also store the bot's reply you flagged and the question that triggered it, so I can review and fix bad answers. Reacting is optional, only what you explicitly flag gets reviewed.

One honest ask: don't send passwords, bank details, or anything you'd consider a secret. Your messages pass through Google's AI to generate a reply (see below), so treat this chat like a public help desk, not a private vault. I never ask for your matric number or password, if something claiming to be AskFUTA does, it isn't me.

Why I keep it

So the bot remembers what you already asked. If you told it you're a 300L IFT student on Monday, it shouldn't ask you again on Friday. That's the only reason, conversation context.

Raw chat messages are deleted after 7 days. Before that, an anonymized summary (your level, department, what topics you've asked about) gets saved so the bot still has context. Your account stays until you delete it. Anything you flag as a bad reply (by reacting 👎) is kept so I can review and fix it.

How it's stored

Your messages are encrypted in the database. If someone got hold of the database itself, a stolen backup, a leaked password, they'd see scrambled text, not your conversations. The key that unlocks it is kept separately from the data.

To be straight with you about the limits of that: it protects the stored copy. It does not hide your message from Google, because the bot has to send your message to their AI in readable form to write a reply. Anyone claiming a chatbot's messages are fully end-to-end private is stretching the truth, the AI has to read it to answer it.

Who sees it

Short list:

• Me. AskFUTA is operated by WEB3 LAB CONCEPT, a one-person business I run alone, no employees, no contractors. Only I access logs, only when debugging.
• Meta (WhatsApp), because that's how the message gets to you. Their privacy policy applies to the chat transport.
• Google (Gemini), the AI that generates replies. Your message gets sent to their API so the bot can answer, which means it leaves Nigeria and is processed on Google's servers abroad. AskFUTA runs on Google's free developer tier, and on that tier Google may log and review prompts to improve their own systems.
  
  Before your message is sent, I automatically strip out matric numbers, phone numbers and email addresses, so those don't reach Google at all. Being straight with you about the limits though: that only catches those specific patterns. If you type your name, or something that identifies you indirectly ("I'm the IFT class rep"), that still goes through. So does anything written inside a photo or PDF you send, since that's an image, not text I can filter. Don't send anything through the bot you wouldn't want a stranger reading.

I don't sell your data. I don't share it with advertisers. I don't hand it to FUTA administration.

Deleting your data

You're in control of your data. Two options, right from the chat:

• Type clear chat (or /clear) to wipe your conversation history. Keeps your phone number so the bot still recognises you next time.
• Type delete account (or /delete) to wipe everything, phone number, messages, summary, all of it. After that, it's like we never spoke.

If any of that doesn't work, email navigatorabraham17@gmail.com and I'll handle it manually.

Ads and money

AskFUTA is free. There are no ads right now. If that ever changes, I'll tell you first, and I still won't sell your personal data. Any future monetization will come from partnerships with FUTA itself or student bodies, not from your messages.

Kids

This is built for university students. If you're under 16, please ask a parent or guardian before using it.

Changes

If I change this policy, the date at the top of this page changes too. If the change is big, I'll message people on WhatsApp.

Reaching me

Email navigatorabraham17@gmail.com or message AskFUTA on WhatsApp. I read everything myself.